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DTE Energy Logo City Responds to Power Outage Concerns

Farmington Hills Mayor Vicki Barnett and City officials recognize the hardships that residents are experiencing due to ongoing power outages caused by DTE’s outdated infrastructure and overgrown trees in the area. In recent meetings with high level DTE representatives, the City has conveyed the frustration, financial concerns, and outright anger that residents have experienced in the aftermath of recent storms and continued electrical issues that highlight the need for a reliable power grid.

 City Responds to Power Outage Concerns

DTE Community Open Houses

DTE Infrastructure Project Timelines

DTE Outage Center

Help Center

Tree Trimming Information

How to a File a Complaint with the Michigan Public Service Commission

DTE Damage and Reliability Credits

DTE has provided the following information on automatic rebates that have been applied in mid-August.
  • Customers that lost power during the large storm and were still out going into Monday August 16 received automatic $100 credits. These customers received letters.
  • Customers that were out of power for at least 120 hours during the catastrophic storm beginning August 11 automatically received $25 credits. These customers were sent an email and letter.
  • Customers who experienced 8 outages during the past 12 months received $25 automatic credits. These customers received an email and letter.
  • Customers who were out 120 hours as a result of the August 11 storm AND had 8 outages in the last 12 months received $50 credits automatic credits. These customers received emails, and letters.