Michigan Public Service Commission (MPSC) Complaint Process

The MPSC strives to protect the public by ensuring safe, reliable, and accessible energy and telecommunications services at reasonable rates for Michigan’s residents. One way the MPSC does this is through the customer complaint process. If you are concerned about electric, natural gas, telecommunications, and video services, you may file an informal or formal complaint with the MPSC. To learn more about the process, please click here.